Aston

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Aston Station is accredited by the Secure Station Scheme**

On both platforms

N/A

Rail replacement vehicles will operate from the public service bus stop on Lichfield Road, under the railway bridge, near to the bottom of the stairs for Platform 1.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Midland 0121 327 2000 Nationwide 0121 685 8888 Alpha 0121 327 3691

Information to plan your onward journey is available in a printable format here

by member of staff on duty

Public telephones are not accessible

N/A

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 

Accessible taxis are not available

Lifts to both platforms

0800 0248998

24 hours, 7 days a week (except Christmas Day and Boxing Day)

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.