West Ealing

Address

West Ealing station
Manor Road
Ealing
W13 0LJ

Ticket office

Monday to Friday: 5:35 AM to 8:50 PM
Saturday: 5:35 AM to 8:50 PM
Sunday: Unavailable

General information

Station Operator:
XR
Station Code:
WEA
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 3
Oyster Comments:
<p>Oyster cards can only be purchased at ticket machines and nearby shops.</p><p>Zone 3</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Station Entrance

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Customer Help Points:
Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Toilet facilities are located on the paid side of the ticket barrier.

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
36
Type:
Stands
Location:

Cycle storage is located to the right of the stations entrance.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

No other rail replacement bus services operate from this station.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available click Here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3,4&5.
  • Wheelchairs available from first to last train.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located within the stations ticket hall.

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234

Staff Help Available:
Yes
Staff Help Available Note:

Staff are available to assist from the first to last train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 4/30/2026 7:58:36 AM