Liverpool Lime Street Details

Address

Liverpool Lime Street station
Lime Street
Liverpool
L1 1JD

Ticket office

Monday to Friday: 5:00 AM to 11:38 PM

Saturday: 5:00 AM to 11:38 PM

Sunday: 7:15 AM to 11:05 PM

General information

Station Operator:

Station Code:

LIV

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Yes

Smartcard Validaton:

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

Ticket Office & Travel Centre on the station concourse

Passenger services

Lost Property Contact Available:

Phone number:

0330 024 0215

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

Customer Help Points:

Yes

Customer Help Points Note:

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

Station facilities

ATM Machine:

ATM Machine Note:

Located on the main concourse

Baby Change:

Yes

Seated Area:

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Yes

Shops Note:

Various retail establishments including Photo Booths to purchase items whilst in the station

Station Buffet:

Yes

Station Buffet Note:

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

Male and Female toilets located on the station concourse by Lord Nelson street entrance

Waiting Room:

Waiting Room Note:

Located on main concourse

Car parking

Car parking:

Yes

Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street

Operator:

APCOA

Spaces:

280

Accessible Spaces:

Accessible Spaces Note:

Skelhorne Street short stay car park: -

21 spaces plus 4 accessible spaces

Lord Nelson Street long stay car park: -

259 spaces plus 13 accessible spaces

Accessible Car Park Equipment:

Car Parking Contact Available:

Website:

Go to website

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Racks

Location:

Alongside station entrance

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.

Taxi Rank:

Yes

Taxi Rank Note:

The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

Bus Service:

Yes

Bus Service Note:

'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside

Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

Not all buses are accessible

Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Situated on main concourse opposite Northern's Travel Centre

Accessible Toilets:

Yes

Accessible Toilets Note:

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

There are eight accessible ticket machines at the station located on the station concourse.

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Assistance is available to and from platforms

Helpline Contact:

Yes

Helpline Contact (Phone number):

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Staff Help Available Note:

Liverpool Lime Street Mobility Team are available: -

Monday - Saturday 07:00 - 22:00
Sunday 08:00 - 22:00

THERE IS NO CHARGE FOR THIS SERVICE.

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/23/2026 5:31:16 PM