Reading

Address

Reading station
Station Hill
Reading
RG1 1LZ

Ticket office

Monday to Friday: 6:15 AM to 10:00 PM
Saturday: 6:15 AM to 10:00 PM
Sunday: 7:15 AM to 10:00 PM

Station details

Alerts

The short-stay carpark is currently closed at Reading station due to a safety inspection and essential repair works being carried out.

Alternative parking and drop-off facilities can be found on Bagnall Way on the opposite side of the station.

General information

Station Operator:
NR
Station Code:
RDG
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

The main ticket office is situated in the Brunel Arcade.

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 000 125
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located on the upper concourse

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Toilets are located on Station Platforms and in The Brunel Arcade building

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Spaces:
0
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Website:
Go to website

Multi Storey Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
1387
Accessible Spaces:
14
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,805.50
Daily Charge:
£23.70
Monthly Charge:
£215.00
Three Monthly Charge:
£565.50
Weekly Charge:
£118.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
344
Type:
Stands
Location:

Front of station, underground short stay car park and long stay car park.

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

At the North side of the station

Taxi Rank:
Yes
Taxi Rank Note:

Taxi ranks are situated at both station entrances. Accessible taxis are available, please approach a member of staff for assistance.

Bus Service:
Yes
Bus Service Note:

Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.

Not all buses are accessible

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.

Accessible Toilets:
Yes
Accessible Toilets Note:

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

platforms can be reached via lift and bridge, ticket office is step free.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available at the station entrance. please request staff assistance if you need to.

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located at the station entrance by the ticket office and at the car park.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Helpline Contact:
Yes
Helpline Contact (Phone number):

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note:

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/15/2026 3:08:30 PM