Runcorn

Address

Runcorn station
Station Road
Runcorn
WA7 5UB

Ticket office

Monday to Friday: 5:45 AM to 7:30 PM
Saturday: 6:30 AM to 7:30 PM
Sunday: 8:45 AM to 7:30 PM

General information

Station Operator:
VT
Station Code:
RUN
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket machines can be found in the booking hall.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
0345 528 0253
Website:
Go to website
Ticket Gate:
No
Customer Services:

Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Customer Help Points:
Yes
Customer Help Points Note:

Available in the car park

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting Room:
Yes
Waiting Room Note:

Seating and waiting rooms throughout.

Car parking

Car parking:
Yes

Runcorn Multi-Storey Car Park

Operator:
Avanti West Coast
Spaces:
440
Accessible Spaces:
9
Accessible Car Park Equipment:
No
Annual Charge:
£1,200.00
Daily Charge:
£12.50
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website

Runcorn Holloway Road Car Park

Operator:
Avanti West Coast
Spaces:
98
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Annual Charge:
£1,200.00
Daily Charge:
£12.50
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
16
Type:
Stands,Racks
Location:

Adjacent to Car Park 1 (Multi-Story)

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in the turning circle adjacent to the station entrance.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Available on Platform 1, accessed via RADAR key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step-free access to all platforms / the platform

Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:15 AM to 12:15 AM
Tuesday 5:15 AM to 12:15 AM
Wednesday 5:15 AM to 12:15 AM
Thursday 5:15 AM to 12:15 AM
Friday 5:15 AM to 12:15 AM
Saturday 5:15 AM to 12:15 AM
Sunday 8:00 AM to 12:45 AM
Staff Help Available Note:

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/6/2026 4:12:45 AM