Leicester

Address

Leicester station
London Road
Leicester
LE2 0QB

Ticket office

Monday to Friday: 5:20 AM to 10:30 PM
Saturday: 5:20 AM to 10:30 PM
Sunday: 7:15 AM to 10:30 PM

General information

Station Operator:
EM
Station Code:
LEI
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 125678
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:

Cafe and vending machine.

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4.

  • Weekdays (Mon - Fri) 05:20-22:30
  • Saturday 05:20-22:30
  • Sunday 07:15-22:30

Waiting Room:
No
Waiting Room Note:

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Car parking

Car parking:
Yes

Station car park

Operator:
East Midlands Railway
Spaces:
488
Accessible Spaces:
20
Accessible Spaces Note:

A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station

Accessible Car Park Equipment:
Yes
Annual Charge:
£1,500.00
Daily Charge:
£15.00
Monthly Charge:
£150.00
Three Monthly Charge:
£405.00
Weekly Charge:
£45.00
Car Parking Contact Available:
No
Phone number:
03457 125 678
Website:
Go to website
Note:

£2.00 Evening car park fare is available from 1800 until 0230.

This car park has Secure Station Accreditation.

Short stay car park

Operator:
East Midlands Railway
Spaces:
10
Accessible Spaces:
4
Accessible Spaces Note:

One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.

Accessible Car Park Equipment:
Yes
Off Peak Charge:
£7.50
Car Parking Contact Available:
No
Phone number:
03457 125 678
Website:
Go to website
Note:

This car park has Secure Station Accreditation.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
222
Type:
Compounds,Stands
Location:

Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk.  Stands also available in main car park and station front near short stay car park.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Coaches leave from the Station front. Please note: During pre-planned engineering works, coaches will leave from the station car park

Taxi Rank:
Yes
Taxi Rank Note:

station front

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. 

This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/29/2026 9:57:42 PM