Thanet Parkway

Address

Thanet Parkway station
Parkway Approach
Cliffsend
CT12 5HN

Station details

Alerts

The lifts on platform 2 is currently out of order at Thanet Parkway station

General information

Station Operator:
SE
Station Code:
THP
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Ticket Gate:
No
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car park

Operator:
Kent County Council
Spaces:
293
Accessible Spaces:
16
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No

Cycling

Cycle Storage Availability:
No
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Bus bays at the station entrance.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Whilst there are currently no scheduled bus services that serve Thanet Parkway station, Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a category A station. This station has step-free access to any platform.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 8:00 AM to 4:00 PM
Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. 

The information in this document was generated 5/23/2026 9:31:46 PM