Rugeley Trent Valley

Address

Rugeley Trent Valley station
Colton Road
Rugeley
WS15 3HA

General information

Station Operator:
WM
Station Code:
RGL
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

A Ticket Vending Machine is located at the station entrance.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Rugeley trenmt Valley Station is accredited by the Secure Station Scheme**

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
SABA UK
Spaces:
20
Accessible Spaces:
1
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Annual Charge:
£651.40
Daily Charge:
£6.90
Monthly Charge:
£76.30
Weekly Charge:
£26.10
Car Parking Contact Available:
No
Phone number:
0330 1235 247
Website:
Go to website
Note:

Car parking charges will apply at this station from 19th January 2015. Until then parking is free.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
16
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement vehicles will operate from the station car park, alongside the station entrance.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Taxi Rank:
Yes
Taxi Rank Note:

Rugeley Trent Valley (RGL) Station Aline 01889 577774 Chase 01889 584548 60/61 01889 586061

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

None

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

Please note: Platform 3 is the only step free platform at Rugeley Trent Valley station, which is used for trains towards London Euston or arrivals from Crewe. There is no step free access for services towards Birmingham New Street or Crewe.

The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Staff Help Available Note:

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/4/2026 6:49:31 AM