Cardiff Central Details

Address

Cardiff Central Station
Central Square
Cardiff
CF10 1EP

Ticket office

Monday: 5:40 AM to 9:30 PM

Tuesday: 5:40 AM to 9:30 PM

Wednesday: 5:40 AM to 9:30 PM

Thursday: 5:40 AM to 9:30 PM

Friday: 5:40 AM to 9:30 PM

Saturday: 5:40 AM to 9:30 PM

Sunday: 7:30 AM to 9:30 PM

General information

Station Operator:

Station Code:

CDF

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Smartcard Validaton:

Yes

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

On the concourse.

Passenger services

Lost Property Contact Available:

Yes

Phone number:

03333 211 202

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:

Station facilities

ATM Machine:

Yes

ATM Machine Note:

Located outside the main entrance.

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Yes

Shops Note:

There is a WHSmith and Marks and Spencers located on the concourse.

Station Buffet:

Yes

Station Buffet Note:

Cold drinks vending machine.

Hot drinks vending machine.

Food vending machine.

Marks and Spencers, WHSmith, Upper Crust and Warrens Bakery located at front concourse.

Upper Crust stall located on platform 1/2.

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.

Waiting Room:

Waiting Room Note:

On platforms 1/2, 3/4, 6/7 and 8.

Car parking

Car parking:

Yes

Penarth Road

Operator:

APCOA

Spaces:

250

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Car Parking Contact Available:

Website:

Go to website

Riverside

Operator:

APCOA

Spaces:

103

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Car Parking Contact Available:

Website:

Go to website

Quay Multi-Storey

Operator:

APCOA

Spaces:

681

Accessible Spaces:

Accessible Car Park Equipment:

Car Parking Contact Available:

Website:

Go to website

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

102

Type:

Stands

Location:

Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is at the rear car park (Penarth Road entrance).

Taxi Rank:

Yes

Taxi Rank Note:

The taxi rank is located on Saunders Road, to the north of the station and right off Central Square). Exit the station through the main north side entrance turn right and the taxi rank will be in front of you as you head eastwards.

Bus Service:

Yes

Bus Service Note:

The Cardiff Bus Interchange is now open on Central Square.

Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Category A.

Step free access is available to Platforms 0 to 8.

Accessible Taxis:

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

Ticket machines are touchscreen.

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

15 Spaces - (2 displayed bays on riverside car park). There are 20 minute bays in the Fish Jetty car park.

Helpline Contact:

Yes

Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:

Monday to Sunday 8:00 AM to 8:00 PM

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 4:00 AM to 1:00 AM
Saturday 4:00 AM to 12:30 AM
Sunday 7:00 AM to 12:30 AM

Staff Help Available Note:

Monday to Friday 04:00 to 01:00

Saturday 04:00 to 00:30

Sunday 07:00 to 00:30

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/27/2026 6:25:16 PM