Paisley Gilmour Street

Address

Paisley Gilmour Street station
County Square
Paisley
PA1 1BS

Ticket office

Monday to Friday: 5:55 AM to 11:10 PM
Saturday: 5:55 AM to 11:10 PM
Sunday: 7:25 AM to 11:05 PM

Station details

Alerts

The lifts are out of order between platform 2 and 3 and the underpath at Paisley Gilmour Street station. If you need to re-arrange your travel plans because of this, please get in touch with ScotRail using the Free Assisted Travel Helpline on 0800 046 1634 or by Textphone on 18001 0800 046 1634.

General information

Station Operator:
SR
Station Code:
PYG
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points.

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive.

  • Ticket Office

Located in the main station building, below platform level.

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Coffee Stop

Station Buffet:
Yes
Station Buffet Note:

Coffee Stop and vending machines

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platforms 1 and 2. Radar - National Key Scheme. A radar key is available from the Station Supervisor's Office upon request.

Waiting Room:
No
Waiting Room Note:

Total of 4 waiting rooms, one on each platform

Car parking

Car parking:
Yes

Station Car Park

Operator:
ScotRail
Spaces:
75
Accessible Spaces:
2
Accessible Spaces Note:

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Daily Charge:
£3.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
10
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Please click on the link below for the exact bus pick up location:-

Buses pick up/drop off on Old Sneddon Street.

Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the respective platforms

Please take care when boarding/alighting the train towards the middle of platforms 1 and 3, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:30 AM to 12:30 AM
Tuesday 5:30 AM to 12:30 AM
Wednesday 5:30 AM to 12:30 AM
Thursday 5:30 AM to 12:30 AM
Friday 5:30 AM to 12:30 AM
Saturday 5:30 AM to 12:30 AM
Sunday 6:30 AM to 12:30 AM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 6/9/2026 2:51:48 AM