New Holland

Address

New Holland station
Lincoln Castle Way
New Holland
DN19 7BE

General information

Station Operator:
EM
Station Code:
NHL
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
Yes
Customer Help Points Note:

Platform 1

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:

No waiting rooms at the station. Shelters provided on the 1 and only platform.

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
7
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
4
Type:
Stands
Location:

Station entrance.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in the layby outside the Lincoln Castle Hotel

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

None close by. Busline 0871 200 2233

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A station, Station is unstaffed. Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform.

Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform. Unable to convey wheelchairs on the first services.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Staff Help Available Note:

Assistance provided by on-train staff. 

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/5/2026 11:05:24 PM