Mortimer

Address

Mortimer station
The Street
Mortimer
RG7 3NY

Ticket office

Monday to Friday: 6:30 AM to 1:00 PM
Saturday: 7:30 AM to 2:00 PM
Sunday: Unavailable

Station details

Alerts

Mortimer reduced facilities availability

Mortimer ticket office, toilets and waiting rooms will have the following changes to planned availability: Saturday 16th May - Closed

Saturday 23rd May - Closed Tickets can be bought digitally or from the ticket machine.

General information

Station Operator:
GW
Station Code:
MOR
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Platform 2

Waiting Room:
Yes
Waiting Room Note:

Platform 2

Car parking

Car parking:
Yes

Station Car Park

Spaces:
50
Accessible Spaces:
1
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Note:

Find out more about car parking at this station.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
5
Type:
Stands,Lockers
Location:

Platform 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Front of the station building.

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

No

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

Step-free category B3 station - “Some step-free access, may be in one direction only.” This station has a degree of step free access for north bound services however platform 1 can only be accessed via a footbridge

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:15 AM to 1:00 PM
Saturday 6:45 AM to 1:00 PM
Sunday 6:45 AM to 1:00 PM
Staff Help Available Note:

Meeting point: Entrance to platform 2.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/18/2026 12:03:28 PM