Manningtree

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Help points can be found at the following location(s):

• Platform 2 (for trains towards London) - Between the side entrance to the platform and the female toilets, fixed to the platform-facing wall of the station building
• Platform 3 (for trains towards Ipswich and Norwich) - Next to the waiting room entrance, fixed to the platform-facing wall of the station building

Manningtree Station Buffet

Coffeelink

Self-service vending machine providing cold drinks and snacks

The female toilets are located on Platform 2 (for trains towards London), with the accessible and the male toilets at the side entrance to the same platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 05:30 - 22:00Saturday 05:30 - 22:00Sunday 07:45 - 21:30

The waiting room is located in the station building on Platform 3 (for trains towards Ipswich and Norwich).

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

There are two cycle compounds adjacent to the 20-minute parking bays on the access road to the station - one has 104 spaces available and the secure compound has 80 spaces. There is another secure compound beyond the side entrance to the station at the far end of Platform 2 (for trains towards London) which has 32 stands available. A further ten stands are located beyond the smaller station building at the side entrance to the station and these can be accessed from Platform 2.

Rail replacement bus services pick up and drop off at the station forecourt, just outside the entrance to the station.

This station has step free access to all platforms via lifts, and the lifts are now open 24 hours a day. 

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Details of nearest taxis are shown on station information poster

0800 028 28 78

08:00 - 20:00

Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.

What assistance is available for customers using this station?

• Board and alight
• Ramp assistance
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By speaking with a member of station staff
• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using one of the two Help Points at this station

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.