Port Talbot Parkway

Address

Port Talbot Parkway station
Heilbronn Way
Port Talbot
SA13 1UR

Ticket office

Monday to Friday: 5:30 AM to 6:30 PM
Saturday: 6:00 AM to 7:00 PM
Sunday: 10:00 AM to 5:30 PM

General information

Station Operator:
AW
Station Code:
PTA
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket Office is along foot bridge

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes
Customer Help Points Note:

Ticket Office only.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Station Buffet Note:

The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station Work of Art | Port Talbot (@workofartporttalbot) • Instagram photos and videos

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.

The Changing Places Toilet is open from 06:00 to 21:30.

The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA
Spaces:
28
Accessible Spaces:
11
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
48
Type:
Stands
Location:

Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is in the south station car park off Cramic Way.

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank at the front of the station

Bus Service:
Yes
Bus Service Note:

Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A.

Step free access to both platforms via a footbridge with lifts

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 6:00 AM to 10:00 PM
Staff Help Available Note:

Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/28/2026 5:33:10 PM