Bourne End Details

Address

Bourne End station
Station Road
Bourne End
SL8 5QH

Ticket office

Monday to Friday: 6:05 AM to 12:35 PM

Saturday: 7:05 AM to 1:35 PM

Sunday: Unavailable

Station details

Alerts

Station Opening Time changes

Ticket Office Revised Times

The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:

Friday 3rd April - Closed Monday 6th April - Closed

Tickets can be bought from the ticket machine or digitally

General information

Station Operator:

Station Code:

BNE

Staffing Level:

partTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Yes

Smartcard Validaton:

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:

Yes

Station facilities

ATM Machine:

Baby Change:

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Shops Note:

Vending machine on Platform 1

Station Buffet:

Yes

Station Buffet Note:

Vending machine on Platform 1

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:

Waiting Room Note:

Within the ticket office on platform 1.

Car parking

Car parking:

Yes

Station Car Park

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Car Parking Contact Available:

Note:

Find out more about car parking at this station.

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Racks,Stands

Location:

Platform 1

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Bus stops outside station.

Taxi Rank:

Yes

Taxi Rank Note:

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Public telephones are not available

Accessible Toilets:

Yes

Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:

Yes

Wheelchairs Available:

Ramp For Train Access:

Yes

Step Free Access:

Step Free Access Note:

Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.

This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are available by contacting local taxi firms

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Helpline Contact:

Yes

Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:15 AM to 1:15 PM
Saturday 7:15 AM to 2:15 PM
Sunday Unavailable

Staff Help Available Note:

Meeting point: Waiting shelter platform 2.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/4/2026 7:57:22 AM