Glasgow Central

Address

Glasgow Central station
Gordon Street
Glasgow
G1 3SL

Station details

Alerts

Glasgow Central – phase two reopening:

From Wednesday 25 March 2026:

Glasgow Central will move into phase two of reopening from Wednesday 25 March 2026.

Platforms 1 to 15 will be open, and most of the main concourse will be returned to passenger use. Some areas will remain within an exclusion zone, including:

  • Gordon Street and Union Street entrances / exits
  • Accessible toilet A and the baby‑changing unit
  • Two ATMs located within the restricted area

Accessible toilet B and the changing places facility remain available. Additional ATMs are also accessible near platforms 9 and 10.

What will be available from Wednesday 25 March:

Toilets:

  • Customer toilets will be open

Ticket facilities:

  • Access to ticketing facilities may be limited
  • The ScotRail ticket office will be available

Left luggage and lost property:

  • Both of these services will be available

Lounges:

  • The customer lounge will be open
  • The Avanti West Coast first class lounge will be open

Shops and food outlets:

  • Retail units on the south side of the concourse will be open

Taxis:

  • The taxi rank on Hope Street will continue to operate

Inter‑station travel:

  • The Station Interlink bus service is once again running to Glasgow Central station, but is using an alternative bus stop. This is located on Hope Street, and is the nearest bus stop to the junction with Bothwell Street. This will continue until further notice. Additionally the bus service cannot serve the normal bus stop at Glasgow Queen Street station until Sunday 7 June 2026. For further information, including alternative travel options, please check the ScotRail website

Passenger assistance:

  • The passenger assistance meeting point will return to the main concourse
  • One assistance vehicle will operate on platforms 1 and 2 where possible

General information

Station Operator:
NR
Station Code:
GLC
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
0330 024 0215
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located on concourse

Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

Wide range of shops

Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key

Accessible shower is available within the changing places facility.

Waiting Room:
No

Car parking

Car parking:
Yes

Oswald Street NCP Car Park

Operator:
NCP
Spaces:
555
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
0845 050 7080
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
70
Type:
Stands,Racks
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus pick up / drop off on Gordon Street

Taxi Rank:
Yes
Taxi Rank Note:

Taxis are available outside opposite the Gordon Street exit

Bus Service:
Yes
Bus Service Note:

First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables: www.firstgroup.com/ukbus

Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com (not all buses are accessible)

Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

For information about all public transport  in Glasgow and Strathclyde the area visit: www.spt.co.uk

The Station Interlink service is using an alternative bus stop at Glasgow Central and will pick-up and drop-off on Hope Street until further notice. For further information, including alternative travel options, please check the ScotRail website.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Ticket Office: available

Travel Centre: not available

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis can be located on Gordon Street.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Helpline Contact:
Yes
Helpline Contact (Phone number):

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 4:00 AM to 12:30 AM
Tuesday 4:00 AM to 12:30 AM
Wednesday 4:00 AM to 12:30 AM
Thursday 4:00 AM to 12:30 AM
Friday 4:00 AM to 12:30 AM
Saturday 4:00 AM to 12:30 AM
Sunday 8:00 AM to 12:30 AM
Staff Help Available Note:

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/23/2026 10:10:54 AM