Apsley

Address

Apsley station
London Road
Apsley
HP3 9SX

Ticket office

Monday: 6:00 AM to 2:00 PM
Tuesday: 6:00 AM to 7:40 PM
Wednesday: 6:00 AM to 7:40 PM
Thursday: 6:00 AM to 7:40 PM
Friday: 6:00 AM to 7:40 PM
Saturday: 8:00 AM to 2:45 PM
Sunday: 10:00 AM to 4:00 PM

Station details

Alerts

Step free access is unavailable throughout the station at Apsley due to ongoing work. Any passengers requiring step free access are advised to get off at Hemel Hempstead station, where a six seater wheelchair accessible taxi with a ramp will operate a half hour shuttle service.

General information

Station Operator:
LN
Station Code:
APS
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

At front of station building

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Apsley station is accredited under the secure station scheme**

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Coffee shop is only open during the morning peak

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
SABA UK
Spaces:
20
Accessible Spaces:
2
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Annual Charge:
£864.30
Daily Charge:
£10.50
Monthly Charge:
£108.10
Weekly Charge:
£37.00
Car Parking Contact Available:
No
Phone number:
0330 123 5247
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
12
Type:
Stands
Location:

Station forecourt

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement vehicles will operate from the bus stops on A4251 London Road, near to Station Drive entrance, outside Holiday Inn.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Taxi Rank:
Yes
Taxi Rank Note:

Taxi free phone

Bus Service:
Yes
Bus Service Note:

Bus stops on main road at bottom of footpath

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, which is in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

Please note: Platform 4 is the only step free platform at Apsley station, which is used for southbound services, towards London Euston.

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.     ​​​​​​​

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Level access from pavement to Booking Hall and Platform 4.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248 997

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:00 AM to 2:00 PM
Tuesday 6:00 AM to 7:40 PM
Wednesday 6:00 AM to 7:40 PM
Thursday 6:00 AM to 7:40 PM
Friday 6:00 AM to 7:40 PM
Saturday 8:00 AM to 2:45 PM
Sunday 10:00 AM to 4:00 PM
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train. ​​​​​​​

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/5/2026 8:34:12 PM