Stansted Mountfitchet

Address

Stansted Mountfitchet station
Station Road
Stansted Mountfitchet
CM24 8BE

Ticket office

Monday to Friday: 6:00 AM to 1:00 PM
Saturday: 6:00 AM to 1:00 PM
Sunday: 8:00 AM to 3:00 PM

General information

Station Operator:
LE
Station Code:
SST
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Station Buffet Note:

Cold drinks vending machine Food vending machine

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request.  Toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
61
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,116.00
Daily Charge:
£8.00
Monthly Charge:
£115.00
Off Peak Charge:
£8.00
Three Monthly Charge:
£310.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
32
Type:
Stands
Location:

10 cycle spaces on Platforms 1/2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Replacement transport stop at the junction of Station Road and Church Road, next to the Kings Arms public house

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Local bus services

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 1:00 PM
Saturday 6:00 AM to 1:00 PM
Sunday 8:00 AM to 3:00 PM
Staff Help Available Note:

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/21/2026 5:51:59 PM