Penarth

Address

Penarth station
Stanwell Road
Penarth
CF64 3DQ

Ticket office

Monday to Friday: 6:40 AM to 2:40 PM
Saturday: 7:20 AM to 3:20 PM
Sunday: Unavailable

Station details

Alerts

Penarth Waiting Room Refurbishment

Due to refurbishment work, Penarth waiting room will be closed from 9 March 2026. The work should take around 2 weeks to complete.

General information

Station Operator:
AW
Station Code:
PEN
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes
Customer Help Points Note:

Ticket office for advice only.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Transport for Wales
Spaces:
15
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
03333211202
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
10
Type:
Stands
Location:

In a shelter, on the station car park side.

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

The rail replacement bus stop is on Stanwell Road. Services will drop off at the stop in front of Penarth House (just down from the church) and will pick up at the stop in front of the Conservative Club.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A.

Step free access to the platform from the car park.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/6/2026 4:29:49 PM