Shanklin

Address

Shanklin station
Regent Street
Shanklin
PO37 7AR

Ticket office

Monday to Friday: 6:50 AM to 12:30 PM
Saturday: 7:45 AM to 3:00 PM
Sunday: 8:00 AM to 3:15 PM

General information

Station Operator:
IL
Station Code:
SHN
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket office is located on platform 1.

A Ticket Vending Machine is located outside the side entrance from platform 1.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact the Customer Service Department on 0345 6000 650

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Toilets located in the Ticket Office.

Waiting Room:
No

Car parking

Car parking:
Yes

Shanklin Car Park

Spaces:
50
Accessible Spaces:
1
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment:
Yes
Annual Charge:
£276.00
Daily Charge:
£2.00
Monthly Charge:
£27.60
Off Peak Charge:
£1.20
Per Hour Charge:
£1.00
Three Monthly Charge:
£82.80
Weekly Charge:
£7.90

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
10
Type:
Racks
Location:

car park

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.

Taxi Rank:
Yes
Taxi Rank Note:

Redline Taxis - 01983 404444

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
Yes
Step Free Access Note:

Step-free access category A.

Level access to platform via Booking Hall or side gate.

Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

At front of station

Helpline Contact:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:50 AM to 12:30 PM
Saturday 7:45 AM to 3:00 PM
Sunday 8:00 AM to 3:15 PM
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 4/27/2026 3:56:16 PM