Wembley Central

Address

Wembley Central station
High Road
Wembley
HA9 7AJ

Station details

Alerts

Step-free access is currently unavailable between platform 5 the concourse at Wembley Central station.

General information

Station Operator:
LT
Station Code:
WMB
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket Hall

Passenger services

Lost Property Contact Available:
No
Phone number:
0845 330 9882
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

TFL Customer Services  Tel:  0343 222 1234

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

In ticket hall area and also off Platform 6.

Waiting Room:
Yes
Waiting Room Note:

Platform 1 Only

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
48
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Replacement buses serve stops near the station entrance. Buses towards Harrow & Wealdstone serve stops to the west of the main station entrance on the same side of the road, and buses towards Queens Park serve stops on the opposite side of the road to the station

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Please visit Tfl.gov.uk for details of London bus routes and destinations served.

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Ticket office staff provide assistance where possible. See ticket office opening hours.

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only. Please note that lifts to platforms 5 and 6 (London North Western and Southern services) are unavailable and not expected to be returned to service until January 2026.

Accessible Taxis:
Yes
Accessible Taxis Note:

Contact taxi operator directly

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234 or 020 3031 9331 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 6/21/2026 2:37:46 AM