Ebbsfleet International

Address

Ebbsfleet International station
International Way
Ebbsfleet Valley
DA10 1EB

Ticket office

Monday to Friday: 5:35 AM to 10:00 PM
Saturday: 5:35 AM to 10:00 PM
Sunday: 9:20 AM to 5:40 PM

General information

Station Operator:
HS
Station Code:
EBD
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

The Lower Concourse Ticket Office is open between 05:35 and 10:00 on Weekdays only. Outside of these times, please use the main ticket office.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

0345 322 7021

Customer Help Points:
Yes
Customer Help Points Note:

On platform

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

M&S

Station Buffet:
Yes
Station Buffet Note:

coffee shop

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Booking Hall - Available during staffing hours

Waiting Room:
No
Waiting Room Note:

The shelters are on the platforms and have heating

Car parking

Car parking:
Yes

Station Car Park - A, B C & D

Operator:
HS1
Spaces:
4945
Accessible Spaces:
84
Accessible Car Park Equipment:
No
Annual Charge:
£1,367.20
Daily Charge:
£10.20
Monthly Charge:
£136.70
Six Monthly Charge:
£796.90
Three Monthly Charge:
£397.80
Weekly Charge:
£42.10
Car Parking Contact Available:
No
Phone number:
0207 431 4001
Website:
Go to website

Station Car Park - Premium

Operator:
HS1
Spaces:
280
Accessible Spaces:
6
Accessible Car Park Equipment:
No
Annual Charge:
£1,734.00
Daily Charge:
£5.80
Monthly Charge:
£172.20
Six Monthly Charge:
£1,011.50
Three Monthly Charge:
£505.70
Weekly Charge:
£53.30
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
44
Type:
Stands
Location:

On the approach to the station from the main car parks

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

 There are standing height and wheelchair height ticket counters available.

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Booking Hall- Available during staffing hours. This toilet is stoma friendly.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

booking hall

Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Helpline Contact Note:

*Helpline closed on Christmas Day

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 5/13/2026 3:29:11 PM