Sandown

Address

Sandown station
Station Avenue
Sandown
PO36 9BN

General information

Station Operator:
IL
Station Code:
SAN
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Sandown does not have a ticket office.

A Ticket Vending Machine is located outside the entrance to platform 2.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Services Department on 0345 6000 650

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Sandown Car Park

Spaces:
40
Accessible Spaces:
0
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment:
Yes
Annual Charge:
£276.00
Daily Charge:
£2.00
Monthly Charge:
£27.60
Off Peak Charge:
£1.20
Per Hour Charge:
£1.00
Three Monthly Charge:
£82.80
Weekly Charge:
£7.90

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
10
Type:
Racks
Location:

car park

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops

To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.

To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free access category B1.

Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m.

Accessible Taxis:
No
Accessible Ticket Machines:
No
Accessible Ticket Machines Note:

no

Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 5/7/2026 4:22:47 PM