Weston-super-Mare

Address

Weston-super-Mare station
Station Approach
Weston-super-Mare
BS23 1XY

Ticket office

Monday to Friday: 6:10 AM to 5:45 PM
Saturday: 6:10 AM to 5:45 PM
Sunday: 10:20 AM to 6:20 PM

General information

Station Operator:
GW
Station Code:
WSM
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In ticket hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

For a 360 tour of the station please click HERE or for a guided video tour click HERE.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Cafe

Station Buffet:
Yes
Station Buffet Note:

Cafe

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Spaces:
120
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Note:

Find out more about car parking at this station.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
52
Type:
Stands
Location:

At the front of the station, platform 1 and 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Front of the station.

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank is available at the station.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:30 AM to 12:15 AM
Tuesday 5:30 AM to 12:15 AM
Wednesday 5:30 AM to 12:15 AM
Thursday 5:30 AM to 12:15 AM
Friday 5:30 AM to 12:15 AM
Saturday 5:30 AM to 12:15 AM
Sunday 7:00 AM to 12:00 AM
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/19/2026 11:19:13 AM