Shelford (Cambs)

Address

Shelford station
Station Road
Shelford
CB22 5LR

Ticket office

Monday to Friday: 6:00 AM to 10:30 AM
Saturday: Unavailable
Sunday: Unavailable

General information

Station Operator:
LE
Station Code:
SED
Staffing Level:
partTime
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

On each platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

Platform 1

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
6
Type:
Stands
Location:

By entrance

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Shelford Station Bus Stop is being PERMANENTLY moved to the following location:

Buses will depart from the bus stops on London Rd (A1301) located either side of Station Road. The bus stops are approx. 4 min walk from Shelford Station

https://maps.app.goo.gl/r6Cub8QbhhjKLGci9 buses towards Whittlesford.

https://maps.app.goo.gl/Ju4Lgxk9GduahFps6 buses towards Cambridge

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

local bus services

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has step free access to both platforms via Station Road Level crossing approximately 50 metres between platforms.

The platforms on this station are very narrow which makes it very difficult to turn a mobility scooter on and off a boarding ramp.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 10:30 AM
Staff Help Available Note:

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/5/2026 6:14:23 AM