Warrington Bank Quay

Address

Warrington Bank Quay station
Parker Street
Warrington
WA1 1LW

Ticket office

Monday to Friday: 5:45 AM to 7:00 PM
Saturday: 5:45 AM to 7:00 PM
Sunday: 8:45 AM to 7:00 PM

General information

Station Operator:
VT
Station Code:
WBQ
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket machines can be found on the main concourse.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
0345 528 0253
Website:
Go to website
Ticket Gate:
No
Customer Services:

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.

Waiting Room:
No
Waiting Room Note:

Closed until further notice.

Car parking

Car parking:
Yes

Warrington Bank Quay Parker Street Car Park

Operator:
Avanti West Coast
Spaces:
82
Accessible Spaces:
7
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,200.00
Daily Charge:
£12.50
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website

Warrington Bank Quay Slutchers Lane

Operator:
Avanti West Coast
Spaces:
200
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,200.00
Daily Charge:
£9.50
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
36
Type:
Stands,Racks
Location:

28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off on Station Forecourt.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step-free access to all platforms / the platform

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 12:00 AM
Saturday 5:30 AM to 12:00 AM
Sunday 8:15 AM to 12:00 AM
Staff Help Available Note:

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2026 4:54:29 PM