West Croydon

Address

West Croydon station
London Road
Croydon
CR0 2TA

Ticket office

Monday to Friday: 6:25 AM to 8:15 PM
Saturday: 6:25 AM to 8:15 PM
Sunday: 8:10 AM to 5:45 PM

General information

Station Operator:
LO
Station Code:
WCY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 5
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes
Customer Help Points Note:

Help points on platforms 3 and 4. Customer assistance office on platform 1.

Station facilities

ATM Machine:
No
ATM Machine Note:

Located on concourse Located by the ticket office

Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

News agent High street shops

Station Buffet:
Yes
Station Buffet Note:

Coffee shop

Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
12
Type:
Stands
Location:

Platform 4

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus Stop B5 in Station Road

Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.

Taxi Rank:
Yes
Taxi Rank Note:

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

B2 station category. Step free access available for platform 1 and 3 using the London Road car park entrance . This side gate is kept locked but has help buttons to request use.

Step-free access via separate entrance to platform 4 (to Sutton).

Accessible Taxis:
Yes
Accessible Taxis Note:

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234

Staff Help Available:
Yes
Staff Help Available Note:

Customer service staff are available from start until end of service, 7 days a week

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 5/13/2026 12:39:53 AM