Waddon Details

Monday to Friday: 6:25 AM to 1:00 PM

Saturday: Unavailable

Sunday: Unavailable

Station Operator:

SN

Station Code:

WDO

Staffing Level:

fullTime

CCTV:

Yes

Oyster Pre Pay:

Yes

Oyster Validator:

Yes

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Travelcard:

Zone 5

Oyster Comments:

<p>Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.</p>

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

No

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Lost Property Contact Available:

Yes

Website:

Go to website

Ticket Gate:

No

Customer Services:

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Customer Help Points:

Yes

Customer Help Points Note:

The Assistance Meeting Point is by the side entrance to platform 2.

ATM Machine:

Yes

ATM Machine Note:

Located outside main entrance

Baby Change:

No

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

No

Station Buffet:

No

Telephones (Cards & Coins):

Yes

Toilets:

No

Waiting Room:

No

Car parking:

No

Cycle Storage Availability:

Yes

Sheltered:

No

Spaces:

10

Type:

Stands

Location:

Located on the approach to the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV:

Yes

Location for rail replacement services:

Please click the link for details regarding the rail replacement bus location.

Taxi Rank:

No

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessible Public Telephones:

No

Accessible Toilets:

No

Induction Loop:

Yes

Wheelchairs Available:

No

Ramp For Train Access:

Yes

Step Free Access:

No

Step Free Access Note:

This is a Category B3 station: Step-free access via side gate to platform 2 (to Sutton). Steps to platform 1 (to London).

The Assistance Meeting Point is by the side entrance to platform 2.

Accessible Taxis:

No

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Helpline Contact:

Yes

Helpline Contact (Phone number):

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

Phone - 0800 138 1016
Textphone - 0800 138 1018

Helpline Contact Note:

The assisted helpline is not available on Christmas Day.

Helpline Opening Hours:

Monday to Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:25 AM to 1:00 PM
Saturday Unavailable
Sunday Unavailable

Staff Help Available Note:

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

pressing the 'emergency & assisted travel' Help Point button
calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Assisted Travel:

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Waddon

Address

Ticket office

General information

Ticket buying & collection

Passenger services

Station facilities

Car parking

Cycling

Other transport

Accessibility