Great Yarmouth

Address

Great Yarmouth station
Acle New Road
Great Yarmouth
NR30 1SD

Ticket office

Monday to Friday: 6:50 AM to 5:10 PM
Saturday: 6:50 AM to 5:10 PM
Sunday: 8:00 AM to 4:00 PM

General information

Station Operator:
LE
Station Code:
GYM
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

Help points can be found at the following location(s):

  • Platform 2 - Between the main entrance and the waiting shelter, fixed to the platform-facing wall of the station building
  • Platform 3 - Next to the mural at the end of the platform, fixed to the brick wall

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Colombia Rose café / snack bar

Free water refill point located on the station concourse

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00

Waiting Room:
No
Waiting Room Note:

The waiting room is located on the station concourse.

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
28
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Annual Charge:
£795.00
Daily Charge:
£5.00
Monthly Charge:
£79.00
Off Peak Charge:
£4.90
Three Monthly Charge:
£227.00
Weekly Charge:
£19.90
Car Parking Contact Available:
No
Phone number:
0345 050 7080
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
71
Type:
Stands,Racks
Location:

There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Great Yarmouth is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Great Yarmouth.pdf) to see the PlusBus map.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:50 AM to 5:10 PM
Saturday 6:50 AM to 5:10 PM
Sunday 8:00 AM to 4:00 PM
Staff Help Available Note:

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/30/2026 6:21:06 PM