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Switch to Win 

Each month, two Key Season ticket holders will have the chance to win back the value of their Season ticket. 

Complete the form below for your chance to win!


Enter your details

Still have a paper Season ticket? 

If you still have a paper Season ticket, why not switch to The Key now.  

Switching to The Key is easier than ever. You can register for The Key at ticket offices, ticket vending machines or online.

Switch to the Key on the spot, tap in and out of your journey with ease, and travel knowing your tickets are safe and secure. 


Terms and Conditions

Full Competition Terms and Conditions

Win your Season ticket (the “Promotion”)*. 

Terms of Participation in the Promotion (the “Terms”)

1. Eligibility 

1.1. To be eligible you must:

1.1.1. be aged sixteen years or over; and

1.1.2. have a UK postal address; and 
1.1.3. have a Southeastern smart card, ‘The Key’; and
1.1.4. have a Season ticket product (Weekly, Monthly or Annual) ‘loaded’ onto your Key smart card at the time of entering the free prize draw; and
1.1.5. not have won any prior version of this Promotion; and
1.1.6. agree to be bound by these Terms 

1.2. Employees of the Promotor, London & South Eastern Railway Limited, their families, dependants and agents and any other person connected with the Promoter are not eligible to Participate in the Promotion.

1.3. You are not eligible to Participate in this Promotion if you are the holder of a reduced rate (PRIV) Season Ticket.

2. Participation

2.1.1. To enter you must complete the competition entry form located at:

3. Promotion and Winner Selection

3.1. There will be five separate competitions, one in each month of July, August, September, October and November 2019. These Terms apply in full to each of those competition separately. 

3.2. If you satisfy the Eligibility Criteria set out in 1, and Participate as set out in 2, then you must enter on or before 00:00 on the 1st day of the month and by no later than [23:59] on [29th day of the month. 

3.3. The first two entries selected by the Promotor at random as part of the Prize draw will win the prize, subject to the successful confirmation that all elements of the Eligibility criteria set out in 1 have been satisfied. 

3.4. Random selection will be undertaken via the following process:

3.4.1. Duplicate entries in any month will be removed so only one entry per person will be counted in each month.

3.4.2. Each entry will be assigned a random number and a random number generator will select 2 winners.

3.4.3. The two randomly drawn entries will then be checked to confirm their Eligibility. If a randomly drawn entries is deemed not to satisfy the Eligibility criteria a new winner will be drawn in accordance with the process above.

3.5. The winners will be notified by email on or around the first week of the following month.  If a winner does not respond within 48 hours, or any other reasonable period specified in our contact notice, of the notification being sent or is otherwise not available, the Prize will be forfeited by them and the Promotor may select an alternative entrant to receive the Prize. 

4. The Prize

4.1. One winner will receive a cash prize the amount of which shall be equal to the value of their season ticket that was loaded onto their Southeastern smart card ‘The Key’ at the time of entering this Promotion (“the “Prize”). 

Additional Terms and Conditions 

5. Only one entry per person. 

6. Only Season Tickets that are wholly within the Southeastern rail network are eligible.

7. The Prize is not transferable and, unless offered by the Promotor, there will be no substitutions, for the Prize. 

8. No expenses incurred in connection with entry to or participation in this Promotion will be paid.

9. The winning selection of the Promotor is final and no correspondence will be entered into.

10. A winning Southeastern Season Ticket will no longer be eligible to win again in a subsequent month.

11. The Promotor shall be entitled the right to refuse to accept any entry. 

12. All entries are subject to verification.  Incomplete, bulk, automated and third party entries (including “voting exchange”) will be disqualified.

13. Failure to comply with these Terms will automatically render an entry void.

14. The Promotor does not accept any liability for any entries which are late, lost, incomplete or rendered.

15. The name and county/town of the winner will be available for one month after the prize draw closing date by sending a stamped addressed envelope to the Promotor. The winner may be asked to agree to participate in any and all advertising, promotion or other commercial activities relating to the prize draw and may be asked to agree that their photograph, image, likeness and voice may be used by the Promotor in all related promotional activity in any media without any rights of prior approval or inspection.

16. All personal data will be held and used by The Promotor in accordance with its Privacy Policy.

17. Participants may print these Terms or send a self-addressed envelope to Southeastern Customer Services requesting a copy and they will be sent to you.

18. The Promoter reserves the right to withdraw this Promotion or amend these Terms at any time without notice.

19. In the event of any dispute regarding the Terms, the Promotion itself or any other matter relating to, or arising out of, these Terms or the Promotion, the Promoter’s decision shall be final.  No written correspondence or verbal discussion will be entered into.

20. The Promotor is London & South Eastern Railway Limited of 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE.
This Promotion and these Terms are governed by the Laws of England and Wales and the Promoter and Participants agree that the Courts of England and Wales, exclusively, shall settle disputes arising out of or in connection with these Terms and or the Promotion.


Privacy Policy

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Past Winners

Switch to Win FAQs

Who is eligible to enter the draw?

To be eligible to win the free prize draw you must have The Key and have a Season Ticket product (weekly, monthly, or Annual) loaded at the time of entering.

What kinds of Season Tickets are eligible to win the free prize draw?

All Season Tickets (Weekly, Monthly, Annual) are eligible to win.

How do you choose your winners?

Each entry will be assigned a random number and a random number generator will select two winners a month.

Where do I get The Key?

You can get The Key or load your Season Tickets onto The Key at all Southeastern ticket offices or online.

Is there a limit to how many times I can win?

Yes, a winning Southeastern Season Ticket will no longer be eligible to win a subsequent month.

If I have a monthly/weekly Season Ticket, do I have to enter the draw every month/week?

No, once you have entered the free prize draw and have a live Season Ticket on The Key, you will be automatically included in the pool of eligible winners for that month.

How will I be notified if I win?

The winner will be notified by email.

What is the prize?

Two Season Ticket holders a month will win the value of their Season Ticket back.

How will the prize be paid?

The winner will receive a cash prize the amount of which shall be equal to the value of their Season Ticket that was loaded onto their Key at the time of entering the draw.

When will the winners be selected?

The Two lucky winners will be selected on the 29th of every month and notified the first week of the following month.

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