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You are here: Home > Your Journey > Delay repay > Delay repay form

Delay Repay compensation form

Please use the form below to claim compensation for your journey.

Please ensure that you've scanned in your tickets before using this form and that your scanned images are no more than 1 megabyte each.

All fields marked * are mandatory.

Delay repay online form

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Claim Details

Claim 1

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* £ :
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Scheduled departure time:*  : 
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Upload a scanned copy of your ticket or Oyster statement here:*

Add another claim here

The information provided will be in accordance with our Privacy Policy and will include keeping you informed about special offers and service updates. Please view our Privacy Policy for more information.

Please note all claims are validated against our train running information records.