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Delay Repay compensation form

Please use the form below to claim compensation for your journey.

Please ensure that you've scanned in your tickets before using this form and that your scanned images are no more than 1 megabyte each.

All fields marked * are mandatory.

Delay repay online form

Title:*
First name: *
Surname: *
Email: *
Confirm Email: *
Telephone number: *
Address line 1:*
Address line 2:
Town/City:*
County:
Postcode: *

Claim Details

Claim 1

Ticket Type*

Cost of Ticket*

£ :

Date of journey*

Scheduled departure time:*

Departing station:*

Arriving station:*

Length of delay:

Reason for delay:*

Upload a scanned copy of your ticket here:*

Claim 2

Ticket Type*

Cost of Ticket*

£ :

Date of journey*

Scheduled departure time:*

Departing station:*

Arriving station:*

Length of delay:

Reason for delay:*

Upload a scanned copy of your ticket here:*

Claim 3

Ticket Type*

Cost of Ticket*

£ :

Date of journey*

Scheduled departure time:*

Departing station:*

Arriving station:*

Length of delay:

Reason for delay:*

Upload a scanned copy of your ticket here:*

Claim 4

Ticket Type*

Cost of Ticket*

£ :

Date of journey*

Scheduled departure time:*

Departing station:*

Arriving station:*

Length of delay:

Reason for delay:*

Upload a scanned copy of your ticket here:*

Claim 5

Ticket Type*

Cost of Ticket*

£ :

Date of journey*

Scheduled departure time:*

Departing station:*

Arriving station:*

Length of delay:

Reason for delay:*

Upload a scanned copy of your ticket here:*

Add another claim here

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Please note all claims are validated against our train running information records.