We want all our passengers to have an enjoyable and relaxing journey with us, including those with special travel needs.
We recommend you contact us at least 24 hours before your journey to request assistance.
If you need to travel sooner or would like some advice please call:
Telephone: 0800 783 4524
or 01732 77 00 99
Textphone: 0800 783 4548
These numbers are available 24 hours a day, 7 days a week.
When you arrive at the station tell a member of staff that you have booked assisted travel and they will help you.
All fields marked * are mandatory.