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You are here: Home > Contact us > Lost property

Lost property

If you have lost something on one of our trains or at one of our stations, please complete the form below to register the details with us. We will do our best to reunite you with your property.

You can also call our customer services team on
0845 000 2222 or 01732 378 751.

If we do find your property we will contact you to arrange collection from our London Cannon Street lost property office (next to Platform 1).

There is a small charge when you collect lost property items:
Laptop: £20, all other items: £3.


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Customer Details

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Item Description

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Journey Description

Leg 1 of the Journey

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Leg 2 of the Journey (Optional)

Fill out this section if you had to make a change during your journey.

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