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  • Frequently Asked Questions

    Quick answers to the most common questions...

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  • Customer Services

    If you need some help please get in touch...

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  • Delay Repay

    You can claim compensation if you're delayed by 30 minutes or more when you travel with us. 

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  • Lost property

    Lost something? Let us know and we'll find it for you.

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  • Assisted travel

    We want all our passengers to have an enjoyable and relaxing journey with us.

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Contact us

Southeastern aims to make your journey with us more enjoyable by providing you with relevant and useful information, answering your questions, resolving problems and responding to feedback.

The Frequently Asked Questions section on our website has many answers to common questions.

If you can't find what you're looking for or need more help, please contact us in any of the following ways:

  • Write to us at: PO Box 10422, Unit 16 Coalfield Way, Ashby de la Zouch. LE65 9EL


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