How are we doing?
Period 8: 13 October - 9 November 2013
Our Public Performance Measure (PPM) is the percentage of passenger service trains we operate on time against our planned timetable. ‘On time’ is measured as trains arriving within five minutes of their planned destination arrival time.
We publish our PPM every four weeks.
For more information, download a copy of our Passenger Charter leaflet here or pick up a copy from a staffed station.
- Performance on average this period: 81.7%
- Performance on average over the last year: 90.5%